Shipping policy

Shipping Policy

Orders ship from the Phoenix metro area in Arizona.

Where We Ship

We currently ship to all 50 U.S. states and Washington, DC. We do not currently offer shipping to U.S. territories or international destinations.

Free Standard Shipping

We offer free standard shipping on all orders shipped within our supported U.S. destinations. No minimum purchase is required.

Standard orders ship via USPS Ground Advantage.

Order Processing

Most in-stock orders are packed promptly and handed to the carrier the following business day after payment is verified. We drop off USPS packages Monday through Saturday, excluding postal holidays.

Orders awaiting shipment on Sundays or postal holidays are handed to the carrier on the next available shipping day.

Estimated Delivery

Standard shipping is estimated at 3–5 business days after the carrier receives your package. Processing time is additional.

Delivery estimates are not guaranteed. Alaska, Hawaii, and remote destinations may take longer. Weather, holidays, and carrier delays can also affect delivery times.

Faster Shipping Options

Additional shipping services may be available at checkout. Available services, prices, and estimated delivery dates are shown before you place your order.

Selecting a faster shipping service shortens the estimated transit time but does not shorten order processing time.

Order Tracking

You’ll receive a shipping confirmation email with tracking information when your shipping label is created. Tracking may initially show “Label Created” until the carrier receives and scans your package.

Shipping Address Changes

Please check your shipping address before placing your order. If you notice an error, contact us as soon as possible. We’ll do our best to help, but address changes may not be possible once an order has been processed or handed to the carrier.

Delayed, Missing, or Damaged Packages

If your shipment appears delayed, is marked delivered but hasn’t arrived, or arrives damaged, contact us through our Contact page. Include your order number and a description of the issue so we can help investigate.

Questions

For shipping questions or help with an order, visit our Contact page.